Perimeter Protection:line crossing,intrusion,Region Entrance, Region Exiting(Human&Vehicle classification)
Face detection
Shipping Policy
Welcome to SCG Security Store. We are committed to delivering your orders efficiently and securely. Please read through our shipping policy for detailed information on how we handle shipping and delivery.
Shipping Rates & Methods
Free Shipping: Enjoy free shipping on orders over $1000 USD.
Standard Shipping: Orders under $1000 USD will be charged a flat shipping rate, calculated at checkout based on your location and selected shipping method.
Processing Time
Order Processing: Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons or due to high order volumes.
Business Days: Our business days are Monday through Friday, excluding holidays.
Shipping Times
Domestic Shipping (USA):
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days
International Shipping:
Standard International Shipping: 7-21 business days
Expedited International Shipping: 5-10 business days
Shipping Restrictions
We currently ship to addresses within the United States and internationally. Please note that shipping times may vary based on the destination country.
Certain products may be restricted from shipping to specific international locations due to regulatory constraints or carrier limitations.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order's status through the provided link.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes after the order has been shipped are not possible.
Shipping Carriers
We use trusted carriers such as USPS, UPS, FedEx, and DHL for domestic and international shipping. The carrier will be selected based on the most efficient and reliable option for your delivery.
Duties & Taxes
Domestic Orders (USA): Sales tax will be applied to orders shipped within the United States where applicable.
International Orders: Duties, taxes, and customs fees are the responsibility of the customer. These charges vary by country and are not included in the product price or shipping cost. Please check with your local customs office for more information on potential charges.
Damaged or Lost Packages
Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will work with the carrier to resolve the issue and arrange for a replacement or refund.
Lost Packages: If your package is lost in transit, please contact us so we can initiate a trace with the carrier. We will do our best to assist you in locating the package or arranging for a replacement.
Returns & Exchanges
Please refer to our ReturnPolicy for information on returns and exchanges.
Contact Us
If you have any questions or concerns regarding shipping, please contact our customer support team:
Address: 8928 Fulbright Ave, Chatsworth, CA 91311, US
